About order sales

About Made-to-Order Sales

Ryunosuke TOKYO places great importance on our social responsibility toward environmental issues. We recognize the significant impact the fashion industry has on the environment and are committed to sustainable manufacturing.

At Ryunosuke TOKYO, we utilize a made-to-order production system to prevent the waste of resources caused by overproduction and returns. Through made-to-order production, we are able to carefully tailor each item to meet our customers' specific requests.

We deliver high-quality, original products to our customers. Furthermore, fine adjustments can be made according to your size and preferences. Please enjoy products crafted specifically for you.

Ryunosuke TOKYO develops collections that are not bound by seasons. You may place orders for new items at any time. Items from past seasons are also available for purchase whenever you wish, as they are never discontinued.

Regarding environmental issues, by keeping inventory to a minimum, we reduce returns and waste, contributing to earth-friendly manufacturing.

【Notes on Made-to-Order Sales】

As made-to-order products are crafted based on your request, cancellations and returns are generally not accepted. We kindly ask for your understanding. Please review the details on the product page thoroughly before placing your order.

You may choose from multiple payment methods, including credit card and bank transfer. Shipping is free of charge nationwide.

【Delivery Times】

Once we have confirmed your payment, our artisans will begin handcrafting your garment.

It takes approximately 1 to 1.5 months from the time of your order until delivery.

※Depending on production status, delivery may be delayed. In such cases, we will contact you promptly.

We will provide you with updates on the production process of your item via email.